Prefixbox Terms of Service

The purpose of these Terms and Conditions is to define the terms and conditions of use of the services provided by Prefixbox and to define the rights and obligations of the various parties within this framework. The services can be accessed through the website www.prefixbox.com.

The Website and the Services are managed by the company Prefixbox Zrt., a Private Limited Company, registered under Company number 01-10-142754, and whose head office is located at Hungary, Budapest 1132, Visegrádi utca 31.

Prefixbox managed customers can contact us at support@prefixbox.com. Shopify self-service customers can contact us at app-support@prefixbox.com.

The use of the website and the services entails the User's complete acceptance of these Terms and Conditions without any reservation. Users who do not accept to the Terms and Conditions must not access the Website or use the Services.

Users must register on the Prefixbox website or by installing Prefixbox’s Shopify app (Prefixbox AI Search & Filter) by completing the registration form in order to use the services by opening an account in the Users' name.

Users guarantee that all information they provide in the registration form is correct, up to date and sincere and is in no way misleading or dishonest. They agree to update this information in the event that any of it should change.

Users agree to use the services themselves personally and agree not to allow any third party to use them on their behalf, unless accepting full responsibility for the consequences.

Users are responsible for keeping their username and password confidential. Users must contact Prefixbox immediately if they notice that their account has been used without their permission. Users acknowledge Prefixbox's right to take all measures it deems appropriate if such event occurs.

Users have access to the following services provided by Prefixbox:

Prefixbox services are provided as a monthly subscription. A free 14-day trial begins when the respective Prefixbox search module is live on the user’s website (for Shopify, it begins upon app installation). Paid subscription begins on the agreed upon billing start date, usually after the completion of the 14-day free trial.

Subscriptions are automatically renewed for successive periods of 1 month, unless willful termination is given by either Prefixbox or the user.

Managed customers must give 90 day cancellation notice unless otherwise specified in their service agreement. Prefixbox can terminate a user's subscription by sending an email to the user with a 90 day notice period unless otherwise specified in their service agreement.

Any subscription month that is started, is due in its entirety.

Users undertake to respect the following obligations:

• Users agree, in their use of the Services, to respect and abide by all laws and regulations in force and not to violate public order or infringe the rights of any third party.
• Each User is solely responsible for successfully completing all necessary administrative, tax and/or social formalities concerning them that could result from their use of the services. Prefixbox shall in no case be held liable in this respect.
• Users acknowledge having read on the website and understood the characteristics and constraints, technical in particular, of the entire range of services. Each User is solely responsible for their use of the services.
• Users undertake to use the services themselves personally and for their own Applications. They shall not transfer, sublicense, delegate or assign all or part of their rights under the present general terms and conditions of use to any third party.
• Each User is solely responsible for the contents of whatever nature (editorial, graphic, audio, audiovisual or otherwise), generated by the User or by the users of the Application.
• Each User guarantees that they have all the necessary rights and authorizations for the storing, indexing and use of this content.
• Users shall inform their end users of the data handling of Prefixbox according to clause 13 of this Terms of Service.
• Users agree that their content is legal, does not disrupt public order, is not contrary to accepted standards of public decency, does not infringe any third-party rights or legal provision and/or regulation, and, more generally, is in no way likely to bring the civil or criminal liability of Prefixbox into play.

• Prefixbox agrees to provide the services with diligence and in compliance with trade practice, specifying that it has an obligation to provide means, but this without any obligation of result, and this is acknowledged and agreed by Users.
• Prefixbox undertakes to take all appropriate measures to preserve the security and confidentiality of the stored and indexed content and to prevent unauthorized third parties from accessing such content.
• In any event, any liability that could be incurred by Prefixbox within the framework of this agreement is expressly and solely limited to direct actual damages suffered by Users and shall not exceed the total amount paid by the User within the year preceding these damages.

Prefixbox reserves ownership of all intellectual property rights inherent in or relating to their software. The User is only granted a revocable, non-transferable and non-exclusive license on the Software, for the sole purpose of the services within the limits and conditions set out in the present Terms and Conditions and for the duration of the User's subscription.

Prefixbox practices a policy of protection of personal data. These practices are detailed in our Privacy Policy on our website.

For detailed information, please see our Privacy Policy.

Prefixbox reserves the right to amend these Terms and Conditions at any time. Users shall be informed of these amendments through email at least 15 days before the entry into force of the amended Terms and Conditions. Any User that does not agree with the amended Terms and Conditions must unsubscribe from the services. Users who continue to use the services after the entry into force of the amended Terms and Conditions, shall be deemed to have accepted these amendments.