Prefixbox AI Search understands your shoppers and provides them with results they’re looking for
Personalization
Personalize search results by user preferences like brand, color, and size based on user profiles from your Customer Data Platform (CDP). Personalized Search re-ranks search results based on the personalization strategy you configure in the Prefixbox Admin Portal.
Query Understanding
Natural Language Processing (NLP) understands the nuances of everyday language and translates shoppers’ naturally expressed queries into terminology the search engine understands.
Ranking
Algorithms determine product rankings by analyzing user behavior to ensure the most relevant products appear as top suggestions. The ranking hierarchy prioritizes products in stock, followed by items available for order, then pre-order.
Result Retrieval
Advanced retrieval features analyze text-based search queries and identify the information necessary to accurately process a shopper’s request.
Data Mining & Automation
Automated data mining collects anonymous user behavior data, and advanced algorithms use that information to update search result rankings, mine accurate keyword and synonym suggestions, and spell correct queries.