AI Agent: technology you can talk to
Conversation is the ultimate personalization.
Turn browsers into buyers with your own ChatGPT-like AI Agent
Automate support and answer shopper queries in real-time.
Prefixbox’s AI Agent provides the ultimate personalized shopping experience that tailors each conversation to the shopper.
Robust catalog management, detailed analytics, and advanced AI give your shoppers instant answers at scale to boost conversion rate and reduce you’re your support costs.
The future of online shopping is here.
Your Best Sales Associate, Always On
Help shoppers who have questions about products, want to modify an order, or need expert recommendations.
By simulating a human conversation, Prefixbox’s AI Agent reduces friction and boosts conversions—while freeing your team to focus on the most complex issues.
Enterprise Product Catalog Management
Prefixbox’s AI Agent supports real-time product data updates and all feed formats for seamless catalog syncing.
Prefixbox AI Search Inside Chat
Deliver relevant, AI-driven product suggestions right within the chat with an AI Agent that continuously learns from user behavior. Prefixbox’s built-in analytics understand shopper intent and improve product discovery
Personalized Shopping Experience
Deepen your customer’s shopping experience with AI-driven personalization that learns each user’s preferences and browsing history.
Prefixbox AI Recommendations
Automated data mining collects anonymous user behavior data, and advanced algorithms use that information to update search result rankings, mine accurate keyword and synonym suggestions, and spell correct queries.
Generate Leads
Capture customer inquiries and automates follow-ups, turning interactions into valuable leads so you can focus on closing sales.
Speak to your customers in their language
Prefixbox’s AI Agent speaks 90+ languages, allowing instant market expansion and improved engagement with a diverse customer base.
Compare Similar Products
Help shoppers decide between more products by answering their questions and sharing relevant product details.
Prefixbox AI Agent Benefits
Conversational
Feels like talking to a real store assistant.
Instant
Immediate, 24/7 customer support and sales advice.
Personalized
Learns from user behavior, tailors answers to each customer.
Typical Use Cases
Recommend a gift for a 4-year-old girl’s birthday.
Do you have products that are both vegan and gluten-free?
Is this product available in a specific store?
If not, when it will be in stock?
If I order now, will it arrive by Friday?
Will my order be processed today?
I can’t complete payment. Could you help me?
My order arrived, but the product is damaged.
Will my order be processed today?