Hobby

How EcigOne Achieved +22% Revenue and +8% Conversion with Prefixbox AI Search & Filter

With the Prefixbox AI Search & Filter app, EcigOne also saw dramatic YoY gains: +85% Revenue and +23% Conversion Rate.

Key Results

+22%

Revenue vs. last period with previous provider

+8%

Conversion rate vs. last period with previous provider

+85%

Revenue vs. same period last year

+23%

Conversion rate vs. same period last year

The Website

EcigOne.co.uk is one of the UK's leading online vape retailers.

Founded in 2014, the brand has grown from a small eBay store into an award-winning E-commerce business with a 4,000 sq ft warehouse and the UK's largest selection of vape products.

The site now attracts 400k+ monthly visitors, offering over 12,000 items.

The Story

EcigOne was not satisfied with their previous search provider and began exploring better alternatives. They tested several major platforms including Klevu and Algolia, before ultimately choosing Prefixbox.

'We tried several major search providers before landing on Prefixbox, and the difference is night and day.'

Solution

After testing Prefixbox, EcigOne was impressed with both the onboarding experience and the initial performance improvements.

'On top of that, Prefixbox is one of the only providers that supports filters with meta-fields and meta-objects. This is a game changer for how we organize and surface products. If you're looking for scalable, transparent, and actually functional site search and filters - Prefixbox is the way to go.'

Since switching, EcigOne has recorded a 22% revenue increase compared to the last period with their previous provider, which also represents a 85% YoY revenue increase compared to the same period last year.

Detailed Results

+22% increase in Revenue (vs. last period with previous provider)

Comparing the 5-month period after EcigOne went live with Prefixbox AI to the 5 months prior using their former provider (a smaller UK solution), Shopify's Total sales over time report shows a 22% increase in Revenue.

+8% increase in Conversion Rate (vs. last period with previous provider)

Using the same 5-month comparison, Shopify's Conversion rate over time report shows an 8% increase in Conversion Rate for EcigOne after switching to Prefixbox.

+85% increase in Revenue (vs. same period last year)

When measured against the same period last year (July–November) to account for seasonality, EcigOne saw an even stronger uplift: +85% YoY Revenue with Prefixbox.

+23% increase in Conversion Rate (vs. same period last year)

Using the same year-over-year comparison, EcigOne's Conversion Rate increased by 23% YoY after switching to Prefixbox.

Quote

We tried several major search providers before landing on Prefixbox, and the difference is night and day.

Unlike Klevu, Prefixbox's implementation process was easy and fast.

The team was always transparent, which was refreshing. They weren't pushy and trying to sell me non-existent features like other app companies.

On top of that, Prefixbox is one of the only providers that supports filters with meta-fields and meta-objects. This is a game changer for how we organize and surface products. If you're looking for scalable, transparent, and actually functional site search and filters - Prefixbox is the way to go.

SHANE M

Owner, Ecigone.co.uk

Summary

Prefixbox AI Search & Filter has become a key revenue driver for EcigOne, one of the UK's leading online vape stores.

After switching, they saw a 22% increase in Revenue and an 8% uplift in Conversion Rate, compared to their last period with their previous provider. When measured year-over-year to account for seasonality, the gains were even more significant: +85% Revenue and +23% Conversion Rate.

Thanks to richer data, smarter filters, and continuous AI optimization, EcigOne now delivers a faster, more accurate, and more profitable search experience for its customers.

Prefixbox Search Icon

Prefixbox AI

Prefixbox is a leading AI-powered product search and discovery solution for E-commerce retailers.

Prefixbox's powerful product discovery suite of AI Search, AI Agent, and Product Recommendation help retailers increase conversion rate without manual optimization.

Their robust product discovery solution is used by leading retailers like Carrefour, Leroy Merlin, and Bauhaus.

Prefixbox AI Search is now natively available in the Shopify app store and is the first of its kind to earn the 'Built for Shopify' badge.

Shopify Self-Service Plans

Free Plan available. All paid plans come with a 14-day free trial.

Prefixbox AI Search App

Enterprise-grade Search for All Shopify Merchants.

Other Case Studies

Bauhaus & Prefixbox

Bauhaus Czechia booster Revenue by 45% with Prefixbox's AI Search

Read Case Study

Furniture Fair & Prefixbox

89% Lift in Conversion on Shopify, powered by Prefixbox AI

Read Case Study

DIY Shopify store & Prefixbox

How Prefixbox Drove 39% More Orders on Shopify for a leading DIY store

Read Case Study

Bauhaus & Prefixbox

Bauhaus Czechia booster Revenue by 45% with Prefixbox's AI Search

Read Case Study

Furniture Fair & Prefixbox

89% Lift in Conversion on Shopify, powered by Prefixbox AI

Read Case Study

DIY Shopify store & Prefixbox

How Prefixbox Drove 39% More Orders on Shopify for a leading DIY store

Read Case Study